2015 Institutional Performance Improvement in Practice
\nA Deep Dive into the HICD Methodology<\/p>\n
In the context of USAID\u2019s increasing focus on local systems and other donors\u2019 efforts to shift more resources toward local institutional capacity building, applying the science of organizational learning and behavior change is a growing imperative.\u00a0This one and a half day workshop is designed to help practitioners incorporate the HICD methodology into their international efforts, with special emphasis on the higher education sector.<\/p>\n
Based on the institutional performance improvement model of the International Society for Performance Improvement, USAID\u2019s HICD framework outlines an evidence-based systemic approach, with systematic and cost-effective steps for sustaining changes to human behavior that result in strengthened organizational effectiveness. The method employs performance gap and root cause analysis to sustainably improve institutional structures and processes, foster continuous organizational learning, and maximize the effective use of the talent of individuals within organizations. This approach is increasingly gaining traction across the USG, in the private sector, and among USAID implementers and can be applied well beyond USAID-funded projects; it shares similarities with the World Bank\u2019s Problem-Driven Iterative Adaptation approach, CGIAR\u2019s Participatory Impact Pathway Analysis, and Deloitte\u2019s CYPRESS model. The framework gives specificity and concreteness to the complex task of \u201ccapacity building\u201d and focuses on the desired end result: improved performance of institutions and individuals.<\/p>\n